Dear Folks.
Recently, we have an issue with one of concurrent program completed warning with below message.
Printing output file.
Request ID : 122747775
Number of copies : 1
Printer : PRNUS104
lp: Too many active jobs.
Pasta: Error: Print failed. Command=lp -c -dPRNUS104 /u03/app/***/KIAGI/fs2/inst/apps/KIAGI_korladrbs02/appltmp/pasta117306_0.tmp
Pasta: Error: Check printCommand/ntPrintCommand in pasta.cfg
Pasta: Error: Preprocess or Print command failed!!!
APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1
Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1.
Action: Review your concurrent request log file for more detailed information.
We have reviewed the printer on OS level and shows it was enabled.
lpstat -t |grep PRNUS104
device for PRNUS104: lpd://grprint1/PRNUS_104
PRNUS104 accepting requests since Wed Sep 1 13:46:57 2021
Fix - Printing Stopped Working Error: " Ip: Too many active jobs " (Doc ID 2003436.1)
Edit the MaxJobs setting under /etc/cups/cupsd.conf.
vi etc/cups/cupsd.conf
Increase to desired value (By default MaxJobs is set to 500)
MaxJobs 700
Cups service needs to be restarted to apply changes.
/etc/rc.d/init.d/cups restart
If you have already maxjobs is set to high. Just check if you have pending jobs under CPUS and cleared them all and submit the program. It will completed.
In our case, we didn't chang maxjobs. Simply we have cleared old jobs under CPUS.
NONPROD [root@******02 ~]# lpstat -o | wc -l
500
Cleared all 500 pending jobs.
Thanks.
